Terms & Conditions
We at STICKY WICKY Pty Ltd respect your privacy and commit to protect your personal information at all times. We respect any personal information given to us and with our SSL security system we will ensure your personal and credit card details will transfer safely to us.
Unless you purchase our products, you can visit our website without revealing any personal information. It’s that simple.
STICKY WICKY Pty Ltd only collects personal information that is necessary for our business to function and for us to be able to provide you with the best service and customer experience possible. The information we collect and hold from you may include your name, address and personal contact details in order for us to provide you the products you have requested. Information may also be derived from any communications between yourself and STICKY WICKY Pty Ltd.
We will under no circumstances use your personal information for any other purpose than listed below without asking your permission first, unless authorised or required by law. Furthermore, we will not intentionally pass any information that you have given us to a third party. Generally we will use your personal information for the following purposes:
- to provide you with the products you have requested from us
- to establish and maintain your relationship as a customer
- to answer your enquiries
- for administration purposes and managing the products you have requested from us
- for direct marketing by email or post in case of special promotions or new product launches that we think would interest you.
We take full responsibility of the personal information we collect and hold and will save this information in a secure server and files and update it when necessary. Unfortunately, no transmission of information over the internet can be guaranteed to be totally secure. We will do everything that is in our power to protect your personal information to avoid any inconvenience. However, we will not be held responsible for unauthorised access to your personal information over the internet or use of that information. If we believe there has been a security breach, we will notify you of it as soon as possible.
Refund & Returns Policy
We will always do our best to ensure you are happy with the product(s) you have purchase from us, however we do not offer refunds unless the product is faulty or damaged.
Please note that the cost of delivery and return will not be refunded. In addition there may be a handling charge.